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Welcome to ZJZKtop. Protecting your personal information is critical to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (www.zjzktop.com). By accessing or using our site, you agree to the practices described below.
"Personal information" refers to data that can directly or indirectly identify you (e.g., name, email address) or anonymous data linked to such identifiers. It excludes irreversibly anonymized/aggregated data that can no longer identify you. We only collect information necessary for business operations and legal obligations—no unnecessary sensitive data (e.g., religious beliefs, racial identity) is collected.
1.1 Information You Voluntarily Provide
Account/order-related: Full name, email address, mailing address, phone number, and order details (provided when registering an account, placing an order, or subscribing to newsletters).
Customer service-related: Content of your inquiries, survey responses, or complaint details (provided when contacting support).
1.2 Automatically Collected Information
Browsing data: IP address, browser type (e.g., Chrome, Safari), device model (e.g., iPhone 15, Windows PC), operating system, access time, and page navigation paths (used to optimize site performance).
Payment-related: Only payment method type (e.g., "Visa card," "PayPal") and transaction IDs—we do NOT store full credit card numbers, CVV codes, or bank account details (processed by PCI DSS-compliant third-party providers).
We use your personal information for the specific purposes stated at the time of collection, as permitted by law. Common uses include:
You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email footer or contacting us at info@zjzktop.com. Unsubscribing will not affect transactional emails (e.g., order updates).
If you are in the European Economic Area (EEA), we process your personal information based on the following legal grounds (under the General Data Protection Regulation, GDPR):
You have the following rights regarding your personal information, subject to applicable laws (GDPR, CPRA, etc.):
To exercise these rights:
1. Email us at info@zjzktop.com with the subject line "Data Rights Request – [Your Full Name]".
2. Include: Your full name, registered email/phone number (to verify identity), and specific right you wish to exercise (e.g., "Request for Data Access").
3. We may request additional proof of identity (e.g., a photo of your ID with sensitive info blurred) to protect your data from unauthorized access.
Response Timeline:
· We will acknowledge your request within 5 business days.
· We will provide a final response within 1 month (3 months maximum for complex requests, with a written notice of the extension reason sent within the first month).
Withdrawing Consent:
· You may withdraw consent (e.g., for newsletters, non-essential cookies) by:
- Clicking "Unsubscribe" in marketing emails (takes effect immediately).
- Emailing us at info@zjzktop.com (we will confirm withdrawal within 3 business days).
· Withdrawing consent does not affect the legality of data processing before withdrawal.
We implement strict security measures to safeguard your data:
Yes. Cookies are small text files stored on your device to enhance site functionality and personalize your experience. We comply with the EU ePrivacy Directive and disclose detailed cookie information below:
6.1 Cookie Classification & Details
We use cookies to enhance site functionality—no hidden tracking or unauthorized data collection:
| Cookie Type | Purpose | Manageability |
| Essential Cookies | Enable core features functions (e.g., saving shopping cart, maintaining login status). | Required (cannot be disabled without breaking site functionality). |
| Non-Essential Cookies | Used for analytics (Google Analytics) and personalization (e.g., remembering product preferences). | Optional—we request explicit consent via a pop - up banner before setting these. |
How to Manage Cookies
Disable non-essential cookies via your browser settings (e.g., Chrome: "Settings > Privacy and security > Cookies and other site data").
For Google Analytics: Opt out via Google’s Analytics Opt-out Browser Add-on (we do not link Analytics data to your personal information).
6.2 Google Analytics Settings
We use Google Analytics to collect anonymized site usage data (no direct link to your identity). To protect your privacy:
6.3 Cookie Consent Management
We do not sell, trade, or rent your personal information to third parties for commercial purposes. We may share data with trusted third-party processors who assist us in operating our business, only if they sign a Data Processing Agreement (DPA) with us(to ensure compliance with GDPR/CPRA and protect your information).
7.1 List of Third-Party Processors
| Category of Third Party | Specific Providers & Their Privacy Policy Links | Purpose of Data Sharing |
| Payment Processors | 1. PayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full | To process payment transactions (we only share the order amount and billing address; no full credit card details are shared). |
| 2. Stripe (for credit card payments): https://stripe.com/privacy | ||
| Logistics Providers | 1. DHL: https://www.dhl.com/en/legal/privacy_policy.html | To deliver orders (we share your name, mailing address, and phone number for delivery coordination purposes). |
| 2. UPS: https://www.ups.com/us/en/help-center/privacy-policy.page | ||
| 3. FedEx: https://www.fedex.com/en-us/legal/privacy.html | ||
| Email Service Providers | Mailchimp (for order updates and newsletters): https://mailchimp.com/legal/privacy/ | To send transactional emails (including order confirmations and shipping notifications) and newsletters (only if you have subscribed). |
| Analytics Tools | Google Analytics: https://policies.google.com/privacy | To collect anonymized website usage data for the purpose of improving our services. |
7.2 Other Disclosures
We may also disclose your data if:
We retain your data only as long as needed to fulfill the purposes in this policy (the "data minimization principle") or as required by applicable local laws:
| Type of Data | Retention Period | Legal Basis/Reason |
| Order Records (name, address, transaction details): | - EU/EEA: Retained for 7 years (required by global tax/accounting regulations). After 7 years, data is anonymized (identifiers removed). | Compliance with tax, accounting, and consumer protection laws (to facilitate the resolution of order disputes). |
| - U.S. (California): 4 years (pursuant to the CPRA) | ||
| - Australia: 5 years (pursuant to the Privacy Act) | ||
| - Other Regions: 5–7 years (in accordance with local tax regulations) | ||
| User Accounts | - Retained until you request deletion, or for 2 years after your last activity (e.g., no orders, logins). | Prevention of unauthorized access; data is retained solely when necessary. |
| - In case of 2 years of inactivity: A reminder email will be sent to your registered email address 30 days prior to deletion. If no response is received, the account will be deleted. | ||
| Marketing Data(email/phone for promotions) | - Retained until you unsubscribe, then deleted within 15 business days. | Compliance with marketing consent requirements (GDPR/CPRA). |
| - Consent Records: Retained for 2 years after unsubscription (to evidence legal consent). | ||
| Technical Data | - Essential Cookie Data: Duration of the session | Optimization of website performance and prevention of fraud (no long-term retention of identifiable technical data). |
| - Analytics Data (Anonymized): 2 years | ||
| - IP Addresses: 3 months (deleted or anonymized thereafter). |
After the retention period, we will either:
- Anonymize the data (so it can no longer identify you) for statistical use; or
- Permanently delete the data (using secure deletion methods, e.g., overwriting files).
Our site may include links to third-party websites (e.g., social media, partner sites). These sites have independent privacy policies, and we are not responsible for their practices. We encourage you to review their policies before sharing data.
Our website is not intended for individuals under 13 years of age (in compliance with the U.S. Children’s Online Privacy Protection Act (COPPA)) or under 16 years of age (in compliance with GDPR). We do not knowingly collect, use, or disclose personal information from children under these ages.
If you believe we have inadvertently collected personal information from a child under 13 (U.S.) or 16 (EEA):
1. Email us at info@zjzktop.com with the subject line "Child Data Removal Request".
2. Include:
- The child’s full name, email/phone number (if provided);
- Your full name, relationship to the child (e.g., parent/guardian), and contact information;
- Proof of relationship (e.g., a copy of the child’s birth certificate with sensitive info blurred, or a legal guardian document).
3. We will verify your request within 5 business days and delete all of the child’s data within 10 business days (per COPPA requirements).
4. We will send you a written confirmation once deletion is complete.
We will not retain any of the child’s data after deletion, except for a record of the deletion request (to comply with legal obligations).
The data controller responsible for your personal information is: WUHAN ZJZKtop TECHNOLOGY CO., LTD. Address: No.1, 6F, Building 12, First-stage Dingjie Modern Electromechanical Information Incubation Park, No.219, Guanggu 2nd Road, East Lake High-tech Development Zone, Wuhan, Hubei, China
Email: info@zjzktop.com
Phone/Whatsapp: +1 603 406 7660
In the event of a data breach that risks your personal information, we will notify you and relevant data protection authorities within 72 hours of discovery. We will provide details of the breach and steps to protect yourself.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our site after changes takes effect means you accept the revised policy.
For questions, requests, or complaints about this policy, email us at:
info@zjzktop.com
ZJZKtop Team
Your satisfaction is our priority.